Heyy

Heyy helps you automate customer messaging across common social and chat channels. It’s for sales, support, and marketing teams that want to answer questions, qualify leads, and route requests without burning out people.

You can use it to run an “AI Employee,” a digital, customizable agent that handles tasks like customer support, lead qualification, onboarding, and FAQ replies. Heyy is positioned as a single place to manage conversations and workflows across channels.

• Multi-channel messaging: Manage conversations across WhatsApp, Instagram, Messenger, and website chat.
• AI Employees for workflows: Automate repetitive tasks such as FAQs, lead qualification, and common support requests.
• Lead and request routing: Route inquiries and capture lead data as part of customer conversations.
• Human team support: Designed to complement your team, handling routine work while humans handle complex cases.
• No-code setup: Create and customize an AI Employee without technical skills.
• Security controls: You control what data the AI Employee can access, with encryption and secure storage included.
• Integrations: Connect to CRMs, e-commerce systems, and ticketing tools through integrations or APIs.

Heyy’s differentiator is that it’s built around creating AI “employees” for customer-facing tasks, then managing them across several messaging channels from one platform. The focus is on practical automation for sales and support workflows, rather than replacing your team outright.